This Privacy Policy describes how UncoverSocial.com and its related companies and subsidiaries (collectively “UncoverSocial”, “we”, “us” or “our”) collect, use, and share information in connection with your use of our websites (including uncoversocial.com), mobile applications, and other online products and services (collectively, the “Services”). This Privacy Policy applies when you use or access the Services.
Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of our Services.
Information We Collect Directly From You. The information we collect from you depends on how you use our Services. Below are some examples:
- Account Information: We collect information when you register for an account, update your account settings, or make purchases through our Services. Account information includes your name, email address, phone number, login credentials, and payment information.
- Profile Information: We collect information you provide for your account profile, such as a profile photo and biography.
- Content You Provide: We collect the information and content you post on or through our Services, such as comments, questions, videos, photos, tutorials and other content.
- Communications with Us: We collect information from you such as email content, mailings, chats, and telephone correspondence.
- Transaction Information: We collect information related to your transactions through our Services, including the date and time, amounts charged, and other related transaction details.
- Sweepstakes, Contests, or Promotions: We collect information you provide for any sweepstakes, contests, or promotions we offer on our Services.
Information We Collect from Third Parties. We may collect information about you from third parties, including:
- Social Media Networks: If you access our Services through your social media accounts, we will collect relevant information this way. We may also collect your social media profile information when authorized.
- Partner Services: We work with partners who provide us with additional information about you, which we may combine with other information we have about you.
Automatic Information Collection. We also automatically collect information when you access or use our Services:
- Cookies and Tracking Technologies: We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, links you click, and other actions you take when using our Services. For example, cookies allow us to remember your account login credentials so you don’t have to enter them each time you return to the Services. You can disable cookies through your internet browser settings, but the Services may not work as intended for you if you do so.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
- Usage Information: We collect information about how you use our Services, including your access times, browsing history, clicks, scrolling activity, duration of visit, search terms, referral sources/exit pages, and other usage data.
- Location Information: We derive a rough estimate of your location from your IP address to personalize and improve our Services for you.
How We Use Information
We use the information we collect for a variety of business purposes, including to:
- Provide, operate, optimize, and maintain our Services
- Enable you to access and use our Services
- Process and complete your transactions
- Communicate with you about our Services
- Send you newsletters, offers, surveys and other promotional materials
related to our Services (you may unsubscribe at any time) - Personalize content and experiences on our Services
- Provide support and respond to your requests, comments and inquiries
- Improve user experience and site performance
- Detect and prevent fraud, spam, abuse, security threats, and other harmful activity
- Conduct analytics to inform our business strategy and marketing, product, and service development
- Maintain legal and regulatory compliance
How We Share Information
We disclose information about you to third parties under the following circumstances:
- Affiliates and Subsidiaries: We may disclose information to our corporate affiliates and subsidiaries for business purposes consistent with this Privacy Policy.
- Service Providers: We engage third party companies and contractors to perform services on our behalf and process your information. Examples include website hosting, data analysis, payment processors, promotional services, and to assist with security and compliance.
- Professional Advisors: We may disclose your information to professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
- Law Enforcement Agencies: We may be required by law to disclose your information to law enforcement agencies, courts, regulators, government authorities or third parties acting on lawful government orders or legal process.
- Business Sale: If we sell part or all of our business, customer information may be one of the transferred business assets. If this occurs, your information may be disclosed to any successors of our business.
- With Your Consent: We may share your information other circumstances where we have your consent or direction to do so.
- Aggregated or De-identified Data: We may share information that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For instance, we may publish aggregated statistics about the usage of our Services.
The Information We Share
We do not sell or rent your personal information to third parties. We share information with third parties in limited circumstances, including:
- Account login credentials with third party login providers like Facebook and Google
- Billing details with payment processors like Stripe and PayPal
- Email address with email service providers like Mailchimp (you may unsubscribe at any time)
- Usage data with analytics providers like Google Analytics to improve our services
- Server hosting and infrastructure providers like Amazon Web Services
- As described elsewhere in this Privacy Policy
Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use, or disclosure. However, no security safeguards are absolute, so despite our efforts your information may still be accessed, used, or disclosed in unintentional or unlawful circumstances.
Choices About Your Information
- Account Information and Settings: You may update certain account information and modify your account settings by logging into your account.
- Email Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. Opting out may prevent you from receiving email offers, promotions, or other services.
- Push Notifications: With your consent, we may send promotional push notifications or alerts to your mobile device for our Services. You can disable these messages through your device settings.
- Cookies: Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser settings. Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of our Services.
- Website Analytics: Some web browsers have incorporated Do Not Track features that can send Do Not Track signals to sites that you visit, telling those sites not to collect certain information about you. Our Services do not currently respond to Do Not Track signals.
Your Rights
In accordance with applicable laws, you may have the right to request information about the personal information we collect about you and your use of our Services. You also have the right to request that we update or correct inaccuracies in that information.
You may also object to our use of your personal information, or withdraw any consent you have provided for our use of your personal information. However, we may still retain and use your information to the extent permitted by law.
To submit these requests, please contact our Data Protection Officer at the contact information provided at the end of this policy. For your protection, we will take steps to verify your identity before granting you access to your information or complying with correction, withdrawal, or other requests. We reserve the right to charge a fee for excessive or repetitive requests.
International Data Transfers
We are headquartered in the United States and have affiliates, service providers and partners in other countries. Your personal information may be accessed by us or transferred to us in the United States and to our affiliates, service providers, and partners outside your country of residence, subject to applicable laws. By using our Services, you consent to this transfer and access of your personal information.
If you are located in the European Economic Area (EEA), Switzerland, or the UK, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EEA.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us as described below. Upon discovery, we will delete the information.
California Privacy Rights
If you are a California resident, you have the right to request information about the categories of personal information we have shared with third parties for their direct marketing purposes, and the identity of those third parties, within the immediately preceding calendar year.
To submit a request, please write to us at the address below. We are only required to respond to each customer once per calendar year.
Changes to This Policy
We may modify this Privacy Policy from time to time. If we decide to change this Privacy Policy in any substantive way, we will let you know by posting the revised Privacy Policy here and notifying you through any Services as applicable. By continuing to use our Services after any changes, you agree to the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: privacy&uncoversocial.com (replace & with @)
Effective Date: August 31, 2022
